In order to maintain systems and equipment, ITS has regularly scheduled service outage windows. These are scheduled during a time with the lowest impact to clients. This does not mean an outage would occur during each window. Outages are only scheduled as they are required. Clients are notified in advance for planned outages.
The standard maintenance windows are:
|Day of Outage||Hours of Outage||Total Outage Time|
|Every Wednesday||6am-7am||1 hour|
|Every Thursday||6am-7am||1 hour|
|Every Sunday||6am-11am||5 hours|
|Last Saturday in June||6:30pm-12:30am||6 hours|
|First Saturday in November||6:30pm-12:30am||6 hours|
|Last Saturday before March Break||6:30pm-12:30am||6 hours|
Standard Maintenance Blackout Periods
There are also standard maintenance blackout periods when we will NOT schedule Maintenance. These align with Critical points annual university activity cycle to reduce the risk and impact of unexpected failures and service interruptions, and also to reduce the risk of weekend or holiday work for ITS staff.
|Registration||Three days (non-consecutive) usually late March. The days of registration and the business day prior are considered blackout days|
|Open Houses||Three Saturdays and the proceeding Friday, occurring in mid February, late May and late October.|
|End of Week||Friday|
|Day Before||Statutory holiday|
|Beginning of Fall Term||Mid-August through the first two weeks of classes†|
|Beginning of Winter Term||First two weeks of classes†|
|Exam period fall and winter terms||One week before exams and during exams†|
|Convocation||Mid-May and mid-October†|
†Dates are fluid from year to year and are identified when the academic calendar is finalized.