Printing at STU

  • To purchase additional Print credits please visit: printcredit.stu.ca
  • To print from your personal laptop or device from on-campus or at the HIL please go to: webprint.stu.ca

Printing

How do I add print credits to my account?

Students get a one time complimentary $5.00 print credit. If you need to add more print credits go to printcredit.stu.ca

How do I find out how many print credits I have left?

You have two options of doing this:

  • Scroll over the clip_image003 icon in your taskbar (area next to the time/date at the bottom right of your screen)
  • Ask a Lab Assistant
How do I set a printer as default on my computer?
  • Click on Start button start
  • Click Devices and Printers
  • Right-click on the desired default printer
  • Select “Set as default printer”

 

How do I use webprint?

Wireless printing is now available campus-wide through a printing tool that can be accessed at webprint.stu.ca.

  • Enter your Computer Network Account credentials to log in

 

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  • Upload the file you want printed by clicking “Choose File”
  • Click Next
  • Wait for the file to be processed
  • When it’s doing processing, you can select a printer from the drop down list of printers displayed
  • Select Print

For color printing via webprint.stu.ca:

  • Select either the James Dunn Lab printer (located in the James Dunn Hall Computer Lab) or Hilcommonscolour printer (located in the Harriet Irving Library).
  • Select the box next to “Advanced”
  • Uncheck the box next to “Print in black/white even if document contains color”
  • Select Print
What do I do if the printer won’t print my document?

For Students:

  • Ensure that you have enough print credits to print the entire document by scrolling over the clip_image003 icon on your taskbar (area next to the time/date at the bottom right of your screen)
  • Wait a few minutes. Sometimes the printer takes a few minutes to warm up
  • Try sending the document to print a second time
  • Ask a Lab Assistant for help

 

For Faculty/Staff:

 

  • Ensure that you selected the right printer in the printer list on your computer
  • Check the paper trays to ensure that there is paper
  • Look at the printer display (if there is one), does it display an error message? Take appropriate action
  • Try sending the document to print a second time
  • Contact the I.T. Help Desk by sending an email to its@stu.ca or calling 452-0635
Where can I print on campus?

There are three options for student printing on campus:

  • James Dunn Hall Computer Lab – black & white, color, single-sided and double-sided printing options available
  • Dr. Daniel O’Brien Study Hall – black & white, single-sided printing
  • Brian Mulroney Hall Rotunda (room 318) – black & white, single-sided printing

 

STU students and faculty/staff can also print at the Harriet Irving Library using webprint.stu.ca. Click here for more information on how to use webprint.

 

Faculty/Staff can copy/print color documents at the James Dunn Hall Computer Lab.